BlitzWolf - simplify your life

Terms of purchase

General terms and conditions
1. INTRODUCTION

These General Terms and Conditions contain the conditions for the use of the service available on the blitzwolfeurope.hu website (hereinafter: website) by the user (hereinafter: User). The technical information required for the use of the website, which is not included in these GTC, is provided by the information available on the website. By using the website, the User / Consumer acknowledges and accepts the provisions of these GTC.

The last modification of the General Terms and Conditions: 2020 11.24.

2. The Service Provider

Name: Generation-Tech Kft.
Headquarters: 2112 Veresegyház, Mező utca 12.
Name of the representative: Bence Fábián
Name of the Registrar: Registry Office of the Budapest District Court
EU Tax number: HU28764553
Account managing financial institution: Raiffeisen Bank
Account number: HU27120210060173986200100009
E-mail address: info@blitzwolf.hu
Phone number: +36 70 224 90 89

3. Activity on the Website

This website is designed to showcase and sell premium quality electronic products and accessories manufactured by Blitzwolf.

4. Terms of use

4.1. Responsibility

The User may use the website only at his own risk and accepts that the Service Provider shall not be liable for property and non-property damages incurred during use due to intentional, gross negligence or crime, as well as for breach of contract damaging life, limb or health. In addition.

The Service Provider excludes all liability for the conduct of the users of the website and that the User is fully and exclusively responsible for his own conduct.

The User is obliged to ensure that the use of the website does not infringe the rights of third parties or the law, either directly or indirectly.

The Service Provider is entitled, but not obliged, to check the content (for example, posts) made available by the Users during the use of the website, and the Service Provider is entitled, but not obliged, to look for signs of illegal activity and is not responsible for them.
4.2. Copyrights

The entire website (texts, images, graphic elements, etc ...) is protected by copyright, so it can be copied and modified for commercial purposes only with the written consent of the author!

5. Purchase on the Website

5.1. Ordering process

The website provides users with the opportunity to present products and order online. You can browse the website using the User menu items. The products are categorized. For Promotional Products, each product has a separate start and expiration date, or an indication of the start date and while stocks last.

Click on the "Products" name to see a list of products that fit into it. If all the products in a given category do not fit on one page, you can scroll through the numbers above and below the products. From the product list, the detailed product page can be accessed by clicking on the product name, here you can find information about the detailed characteristics and price of the product you want to order.

On the website it is possible to search for a product by keyword. Product results that match your search criteria are displayed in a list similar to the categories.

The selected product can be placed in the basket using the basket button, the required number of pieces can be set next to the button. The User can check the contents of the shopping cart using the Shopping Cart menu item. Here you can change the quantity of the product in the basket and order the item. You can also empty the cart completely using the Empty Cart button. The User can continue the purchase process by clicking on the Order button. As a second step, it is possible to enter and register.

In case of purchase, the User must provide the following data: e-mail address, name, telephone number, billing address and, if different, the delivery address. In addition to the above data, a password is required for registration. The User can find out about the successful registration by e-mail and on the website. The User may request the cancellation of his registration by e-mail from the Service Provider, in which case he must re-register for a new purchase. The User is responsible for keeping the access data confidential. The User is responsible for updating his / her data and is obliged to notify the Service Provider if he / she becomes aware that his / her data has been misused by a third party. In case of a forgotten password, a new password can be requested on the website to the registered e-mail address. If the User has previously registered on the website, the ordering process can be continued by entering his e-mail address and password.

The next step in the order is for the User to select the appropriate payment and delivery method. With the help of a summary page, the User can check all his previously entered data and the products he wants to order, their quantity. In case of data entry errors, you can use the pencil icon to correct the entered data. If you find everything suitable, you can use the Submit Order button to finalize your order. You will receive a confirmation on the website or by e-mail. If, after recording the order (eg in the confirmation e-mail), it detects incorrect data, it must notify the Service Provider immediately, but not later than within 24 hours.

Irrespective of the order intent, the User can log in using the Customer Login window or the Login menu item. After logging in, a Change Data menu item will appear, where you can change the data you provided during registration, as well as the data and status of your submitted order. You do not need to log in to see the prices and add the product to the cart.

In the store next to cash on delivery and forwarding. It is also possible to use credit cards. In all cases, you must provide the bank card data on the website of Borgun, so they will not reach the Service Provider under any circumstances. Accepted credit cards: Visa (also some Electron cards), EC / MC embossed cards.
5.2. Binding of offers, confirmation

The Service Provider informs the User about the confirmation within 48 hours. If the User does not receive this confirmation within 48 hours, the User is released from the obligation to make an offer and is not obliged to take over the ordered products.

The confirmation e-mail contains the data provided during the purchase, the order data, the name and price of the ordered product (s), the chosen payment and delivery methods, the order number, and in addition the User's comments on the order.
5.3. Conclusion of the contract

It is possible to conclude the contract in Hungarian. The submission of the order is considered to be an electronically concluded contract, for which Article CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. the provisions of the law shall apply accordingly. The contract falls within the scope of Government Decree 45/2014 (II.26.) On the detailed rules of contracts between consumers and businesses and takes into account the provisions of Directive 2011/83 / EU of the European Parliament and of the Council on consumer rights.

The contract is the automatic confirmation

6. Right of withdrawal

6.1. Procedure for exercising the right of withdrawal

The provisions of this section apply only to a natural person acting outside the scope of his or her profession, self-employment or business, who buys, orders, receives, uses, uses goods, and is the addressee of commercial communications and offers related to the goods (hereinafter Consumer).

To withdraw from the contract without giving reasons within fourteen (14) days from the date of receipt of the product, the last delivered product, by the Consumer or a third party other than the carrier designated by him.

The consumer also exercises his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

If the Consumer wishes to exercise his right of withdrawal, he is obliged to send a clear statement of his intention to withdraw (for example by electronic mail) to the Service Provider using the contact details indicated in point 2 of these GTC. The Consumer shall exercise his right of withdrawal within the deadline if he sends his statement of withdrawal to the Service Provider before the expiry of the deadline indicated above.

The Consumer shall bear the burden of proving that he has exercised his right of withdrawal in accordance with the provisions set out in point 5.

In both cases, the Service Provider will immediately confirm the receipt of the Consumer's withdrawal statement by e-mail.

In the case of a written withdrawal, it shall be deemed to have been validated on time if the Consumer sends the statement to the Service Provider within 14 calendar days (even on the 14th calendar day).

When notifying by post, the Service Provider will take into account the date of posting or, in the case of notification by e-mail, the time of sending the e-mail for the calculation of the deadline. The Consumer will send the letter by registered mail so that the date of dispatch can be credibly proven.

In case of withdrawal, the Consumer is obliged to return the ordered product to the address of the Service Provider indicated in point 2 (mailing address) without undue delay, but no later than within 14 days from the notification of his statement of withdrawal. The deadline is deemed to have been met if the Consumer sends the product (by post or delivers it to the courier ordered by him) before the expiry of the 14-day deadline.

The cost of returning the product to the address of the Service Provider and the cost of delivery to the respective home shall be paid by the Consumer, even if the product has been ordered with free delivery, in this case the consumer will be charged a delivery fee to the current limit. So when the purchase is canceled, the cost of return and return is borne by the consumer. The Service Provider is not able to accept the package returned by cash on delivery. In addition to the above, no other costs shall be borne by the Consumer in connection with the withdrawal.

In the case of products ordered but not received, the Consumer is obliged to pay the incurred return and return costs, which correspond to the current delivery costs.

If the Consumer withdraws from the contract, the Service Provider shall reimburse the costs immediately (but not later than within 14 days from the receipt of the Consumer's statement of withdrawal) (except for the above-mentioned delivery costs). The consumer did not provide credible proof that he had returned it: of the two, the Service Provider takes into account the earlier date.

During the refund, the Service Provider will pay the refund in the cancellation application or in the form of a simple e-mail, only by bank transfer to a Hungarian bank account number.

The Consumer can only be held liable for the depreciation of the product if it results in damage to the product or the packaging to such an extent that the product can no longer be sold as new. In practice, the product must be returned in a condition that we would buy ourselves.
6.2. In which cases the Consumer does not have the right of withdrawal

In the case of a contract for the provision of a service, after the performance of the entire service, if the Service Provider has started the performance with the express prior consent of the Consumer and the Consumer acknowledges that he loses his right of termination after the performance of the entire service.

With regard to a product or service, the price or fee of which cannot be influenced by the money market by the Service Provider, it depends on the possible fluctuation of the 14-day withdrawal period.

In the case of a non-prefabricated product which has been produced by the Service Provider on the basis of the Consumer's instructions or at the express request, or in the case of a product which has been clearly tailored to the User.

In the case of a perishable or short-lived product.

In the case of a sealed product which, for reasons of health or hygiene, cannot be returned after opening after delivery.
In the case of a product which, by its nature, is inseparably mixed with another product after delivery.

In the case of an alcoholic beverage, the actual value of which depends on market fluctuations beyond the control of the Service Provider, and the price of which was agreed upon by the parties when concluding the sales contract, however, the contract will be performed only after the thirtieth day.

In the case of a business contract in which the Service Provider visits the User at the express request of the Consumer for the purpose of performing urgent repair or maintenance work.

Regarding the sale and purchase of a sealed package of audio or video, as well as a copy of computer software, if the Consumer has opened the package after the delivery.

For newspapers, periodicals and periodicals, except subscription contracts.

For contracts awarded by public auction.

In the case of a contract for the provision of accommodation, transport, car rental, catering or leisure services, with the exception of a residential service, if a performance date or time limit specified in the contract has been set.

With regard to digital data content provided on non-tangible data carriers, if the Service Provider has started the performance with the express prior consent of the Consumer and the Consumer has stated at the same time that he loses his right of withdrawal after the start of the performance.

7. Warranty and Guarantee

7.1. a warranty

In the event of faulty performance of the Service Provider, the User may assert a claim for a warranty against the company in accordance with the provisions of Act V of 2013 on the Civil Code.

In the case of a consumer contract, the User who qualifies as a Consumer may assert his warranty claims within 2 years from the date of receipt, for product defects that already existed at the time of delivery of the product. After the two-year limitation period, the User can no longer enforce his or her warranty rights.

In the case of a contract not concluded with the Consumer, the User may enforce his warranty claims during the 1-year limitation period from the date of receipt.

The User may, at its option, make the following supply warranty claims: It may request repair or replacement, unless it would be impossible to meet the demand chosen by the Consumer or would entail a disproportionate additional cost for the business compared to the fulfillment of its other demand. If the repair or replacement has not been requested or could not be requested by the User, the User may request a proportionate delivery of the consideration or the defect may be repaired by the User at the expense of the company,

The User may transfer his / her chosen right of warranty to another, however, the cost of the transfer shall be borne by the User, unless it was justified or the company gave a reason for it.

The User is obliged to report the defect immediately after its discovery, but not later than within two (2) months from the discovery of the defect.

The User can enforce his supply warranty claim directly against the company.

In the event of a defect detected within six months of performance (ie delivery, receipt), the defect shall be presumed to have existed at the time of performance, unless this presumption is incompatible with the nature of the defect or the nature of the product. The Service Provider is only released from the warranty if it rebuts this presumption, ie proves that the defect of the product occurred after the delivery to the User. Based on this, the Service Provider is not obliged to accept the User's objection if it duly proves that the cause of the error is the consequence of the improper use of the product. However, six months after performance, the burden of proof is reversed, ie in the event of a dispute, the User must prove that the defect already existed at the time of performance.
7.2. product warranties

Product warranty can only arise in the event of a defect in movable property (product). In this case, the User who qualifies as a Consumer - at his / her choice - shall comply with Section 7.1. may assert the right or product warranty claim specified in

As a product warranty claim, the User may only request the repair or replacement of the defective product.

A product is considered to be defective if it does not meet the quality requirements in force at the time of placing on the market or if it does not have the characteristics specified by the manufacturer.

The User may assert his product warranty claim within two (2) years from the placing of the product on the market by the manufacturer. Upon expiry of this period, he shall lose this entitlement.

The User may only exercise the product warranty claim against the manufacturer or distributor of the movable property.

In the event of a product warranty claim, the User must prove the defect of the product.

The manufacturer (distributor) is only released from its product warranty obligation if he can prove that:

    the product was not manufactured or marketed in the course of his non - business activities, or

    the defect was not recognizable at the time of placing on the market according to the state of the art or

    the defect of the product results from the application of legislation or a mandatory official regulation.

It is sufficient for the manufacturer (distributor) to prove a reason for the exemption.

Due to the same defect, the supply warranty and product warranty claim cannot be enforced simultaneously, in parallel with each other. However, in the event of a successful enforcement of a product warranty claim, the User may enforce his or her warranty claim against the manufacturer for the replaced product or repaired part.
7.3. warranty

151/2003 on the mandatory warranty for certain durable consumer goods in connection with the mandatory warranty for certain durable consumer goods. (IX. 22.) contains regulations. The (material) scope of the decree only applies to products sold under a new consumer contract concluded in the territory of Hungary and listed in the annex to the decree.

The mandatory warranty for the durable consumer goods listed in the annex to the Government Decree is 1 year, the starting date of which is the day of delivery of the product to the Consumer or if the Carried out by the Service Provider or its agent, date of commissioning.

The company is released from its warranty obligation only if it proves that the cause of the defect arose after performance.

Due to the same error, the User may not assert the warranty and guarantee claim or the product warranty and guarantee claim simultaneously, in parallel with each other, otherwise the User shall not exercise the rights arising from the warranty in accordance with Section 7.1. and 7.2. regardless of the rights set out in point.

During the enforcement of the warranty right, the Service Provider must strive to carry out the repair / replacement within 15 days. The cost of returning the product is borne by the buyer. If the returned product is not defective, because the presumed defect was caused by improper use, or the product does not meet the characteristics expected by the Consumer and that expectation exceeds the capabilities described on the website, the return test (HUF 6,000 + VAT) and delivery costs are borne by the Consumer.
7.4. Enforcement of warranty and guarantee claims

The User can assert his warranty claims at the following contacts:

Name: Bence Fábián

Mailing address: 2112 Veresegyház, Mező utca 12

E-mail address: info@ganzo.hu

Phone number: +36 70 371 3474

8. Enforcement Options

1. Place, time and method of complaint handling

The User may submit consumer complaints related to the product or the activities of the Service Provider at the following contacts:

Name: Bence Fábián

Mailing address: 2112 Veresegyház, Mező utca 12.

E-mail address: info @ info @ ganzo.hu

Phone number: +36 70 371 3474

The Service Provider shall, if possible, remedy the verbal complaint immediately. If it is not possible to remedy the oral complaint immediately, due to the nature of the complaint or if the User does not agree with the handling of the complaint, the Service Provider shall keep a report on the complaint, together with a substantive response to the complaint for five years.

The Service Provider is obliged to hand over a copy of the minutes to the User locally in case of an oral complaint communicated in person (at the business premises) or, if this is not possible, to act in accordance with the rules for a written complaint detailed below.

In the event of an oral complaint communicated by telephone or other electronic communication service, the Service Provider shall send a copy of the minutes to the User at the latest at the same time as the substantive reply.

In all other cases, the Service Provider shall act in accordance with the rules applicable to written complaints.

The Service Provider will respond to the complaint received in writing within 30 days. The measure means delivery by post within the meaning of this contract.

If the complaint is rejected, the Service Provider shall inform the User of the reason for the rejection.
8.2. Other enforcement options

If any consumer dispute between the Service Provider and the User is not resolved during negotiations with the Service Provider, the following legal enforcement options are open to the User:

    Complaint to the consumer protection authority,

    Initiation of the Conciliation Body's procedure (the contact details of the Conciliation Body competent according to the registered office of the Service Provider must be indicated),

    Initiation of legal proceedings.

9. Other

9.1. GTC, price modification

The Service Provider may amend these GTC, the prices of the products sold on the website and other prices indicated at any time without retroactive effect, the amendment shall take effect after its publication on the website and shall be valid only for transactions following the entry into force.
Last modified: 6/20/2018
9.2. Technical limitations

Purchasing on the website presupposes the User's knowledge and acceptance of the possibilities and limitations of the Internet, in particular with regard to technical performance and errors. The Service Provider shall not be liable if any malfunction is detected in the Internet network, which prevents the operation of the website and the purchase.
9.3. Privacy policy

The service provider's privacy policy is available at the following address: https://ganzoknife.hu/shop_help.php?tab=privacy_policy

Privacy Policy
1. INTRODUCTION

In order to ensure the transparency of our data management processes, we have prepared this data management information, which is constantly updated so that we can always provide up-to-date and accurate information to our customers about what and why happens to the personal data transmitted to us.

From this leaflet, you can find out exactly who handles your data, why it handles it and also under what law we may handle this personal data. We provide information about who can access your data and why. You can learn what your rights are and how to enforce them.

When using our webshop, our customers provide us with personal information. This personal data is necessary for the provision of our services, so in most cases the future contract concluded with you, and later the contract concluded upon receipt of the product, makes the data processing performed by us lawful.

In all cases, we ask you for prior consent for our data processing due to our marketing activities, which you can withdraw at any time. We will never send advertising messages via e-mail, SMS, mail or other means without your consent.

Due to our legitimate interest, in order to improve our webshop and product range after the purchase, we can ask customers for their opinions about our webshop and the products purchased by phone and e-mail.

If we carry out data management in order to enforce our legitimate interests, we will always carry out an interest balancing test prior to the data processing.

In order to successfully complete our services, in some cases we also transfer the data to third parties, such as a courier service (if we did not provide the courier service with the address of the customers, it would not be possible to deliver the packages to the address or parcel point). Similarly, the use of data to meet our legal obligations is unavoidable (for example, legislation requires us to issue invoices to our customers and these invoices may be accessed by our accountant and electronic invoice operator).

The use of additional data processors and thus the transmission and availability of data may also take place for other reasons, for example, the service provider used for the technical operation of the web store stores your data on our instructions as a data processor.

As the operator of the web store, we undertake to ensure that the data processing performed by us is carried out in all cases as described in this information document and in accordance with the applicable legislation.

In compiling our data management operations and information materials, we mainly use the following legislation:

Act CXII of 2011 on the right to information self-determination and freedom of information. Act (in short: Infotv.)

Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Regulation (EC) No 95/46 (General Data Protection Regulation, GDPR)

If you have any questions about the data management of our web store, we will be happy to answer you at one of the contact details below.

The language of the data management information is Hungarian.

The data management information consists of 11 numbered chapters:

Introduction

Who is the data controller?

Data Protection Officer

Purpose and legal basis for the processing of personal data

Security measures

Data transmission and data processors

Transfer to a third country

Rights of data subjects (customers)

How to file a complaint

Cookie information

Annex: Concepts

The data management information was last amended on 15 Sep 2021.

2. WHO IS THE DATA CONTROLLER?

When you use the online store, you provide us with personal information. In legal terms, we process your personal data as data controllers, as we determine the purposes and means of data processing.

Name: Generation-Tech Kft.

Headquarters: 2112 Veresegyház, Mező utca 12.

Mailing address: 2112 Veresegyház, Mező utca 12.

Name of the representative: Monika Andrekovics

Name of the Registrar: Registry Office of the Budapest District Court

Tax number: 28764553-2-13

Account managing financial institution: Raiffeisen Bank

Account number: 12021006-01739862-00100009

E-mail address: info@blitzwolf.hu

Phone number: +36 70 224 90 89

3. DATA PROTECTION OFFICER

Our company has considered the possibility of appointing a Data Protection Officer under Article 37 of the GDPR. We have concluded that in our case it is not appropriate to appoint a Data Protection Officer and we can guarantee the lawfulness, transparency and security of our data processing without it.

4. PURPOSE AND LEGAL BASIS OF THE PROCESSING OF PERSONAL DATA

We only process personal data legally, fairly and in a way that is transparent to our customers.

We only collect data for a clear purpose, which we also inform those concerned about.

We never collect more data than is necessary to reach the goal.

We make every effort to ensure that the data we process is accurate and up-to-date, and we correct or delete incorrect data in the shortest possible time.

Data will only be stored for a limited time, if it is no longer necessary to store it, it will be deleted or anonymised.

Our webshop only collects data from people over the age of 16. If you are under the age of 16, please do not use our online store or use it only with the consent of a person with parental responsibility.

Our data management activities are summarized in the following table:

Sending newsletters
Informing those interested about our current offers

Data managedLegal basisDuration periodName, e-mail address Consent (can be withdrawn at any time) Until withdrawal of consent

Collect comments for a blog post
Customer support, informing prospective customers, improving product range and service

Data managedLegal basisDuration periodName, e-mail address, web address, text Consent (can be withdrawn at any time) Until withdrawal of consent

Receive product reviews / opinions
Customer support, informing prospective customers, improving product range and service

Data managedLegal basisDuration of storageName, e-mail address, 1-5 reviews, short opinion, opinion expressed, fact of recommendation Consent (can be withdrawn at any time) Until withdrawal of consent

Receive a product question
Customer support, informing prospective customers, improving product range and service

Data managedLegal basisDuration periodName, e-mail address, question Consent (can be withdrawn at any time) Until withdrawal of consent

Email customer service
Support for interested parties and customers

Data handledLegal basisDuration periodName, e-mail address, message 90 days from the last inquiry to complete the contract / pre-contractual steps if you are not an existing customer, 8 years from the last purchase if you have previously purchased

Live chat customer service
Support for interested parties and customers

Data managedLegal basisDuration periodNameTo require 90 days from the last request to fulfill the contract / pre-contractual steps if you are not an existing customer, 8 years from the last purchase if you have previously purchased

Order status update message via email
Inform the customer about the status of the order

Data managedLegal basisStore periodName, e-mail addressRequired for the performance of the contract / pre-contractual steps8 years

Order management
Fulfillment of products / services ordered by customers

Data managedLegal basisDuration periodE-mail address, delivery and billing name, telephone number, postal code, town, street, house number, floor, door (data must be entered for the order, without them it is not possible to fulfill the order and thus fulfill the contract) it takes 8 years to take preventive action

Call center
Support for interested parties and customers

Data managedLegal basisDuration periodName, telephone number 90 days from the last request to fulfill the contract / pre-contractual steps if you are not an existing customer, 8 years from the last purchase if you have already bought before

Customer service via web form
Support for interested parties and customers

Data handledLegal basisDuration periodName, e-mail address, telephone number, message 90 days from the last request to complete the contract / pre-contractual steps if you are not an existing customer, 8 years from the last purchase if you have previously purchased

Create a customer account
Delivery of orders, review of previous orders, provision of re-ordering options for customers

Data managedLegal basisStore periodE-mail address, password (in hashelt version), delivery and billing name, telephone number, postcode, town, street, house number, floor, door account, as a result of further data management, the customer's data may be stored even after deleting the account).

Invoicing
Issuance of an invoice in accordance with accounting legislation

Data managedLegal basisStorage periodE-mail address, billing name, telephone number, postal code, town, street, house number, floor, doorRequired to fulfill a legal obligation8 years

Network traffic monitoring
Ensuring network security

Data ManagedLegal BasisStore DurationIP address and browser user agent stringAllowed

interest (may object to data management) 3 days

Request customer feedback
Customer support, product range and service development

Data managed Legal basis Duration of storage Name, e-mail address, telephone number Legitimate interest (may object to the data processing) Until the objection to the data processing

Online Credit Card Acceptance
Issuance of an invoice in accordance with accounting legislation

Data managed: Legal basis Duration of storage
E-mail address, billing name, telephone number, postal code, town, street, house number, floor, door 8 years required to fulfill a legal obligation

5. SECURITY MEASURES

In the course of our data management activities, we make every effort to keep your data secure.

Our main goal,

that your data should only be accessed by our employees and partners who have been duly authorized to do so,
to prevent unauthorized access, alteration, unauthorized disclosure or unauthorized deletion of your personal data,
to keep your data accurate, avoiding data loss, and to be able to recover data in the event of a problem,
that authorities and data subjects are notified as soon as possible in the event of a data protection incident.
Our webshop implements appropriate technical and organizational measures to ensure data security, taking into account the state of science and technology, including:

Our web store receives data securely via the HTTPS protocol, so it is not possible for unauthorized people to access personal data via any network device between the target server.
We do not store passwords in customer accounts, only the hashed version of passwords, so there can be no misuse.
Our employees use operating systems and software with the latest security updates to perform their tasks.
Our e-mail server uses google to encrypt communications.
We encrypt our backups.
Personal data that is no longer needed will be deleted or anonymized for statistical purposes.
Our hosting server's servers operate in a secure data center.
We regularly review our security measures, set out the necessary actions in our internal Security Policy, and our employees always perform their duties in accordance with the current policy.

Our web store stores personal data on its IT equipment at its headquarters and on the servers of the hosting provider located in a secure data center.

6. DATA TRANSMISSION AND DATA PROCESSORS

We use external service providers for the fulfillment of orders, the technical operation of the web store and other purposes. In the table below you can see to whom we pass the data, with whom we may perform joint data management, and what data processors we use.

-
Name: UNAS Online Kft.
Activity: webshop system operation
Contact: unas@unas.hu, + 36-99 / 200-200

-

Name: Generation-Tech Kft.
Activity: webshop system operation
Contact: helikoptervilag@gmail.com + 36-70 224 90 89
-

Name: Vadász Zsombor EV.
Activity: Accounting
2120 Dunakeszi, Barátság útja 1 2nd floor 12.
Tax number: 55722982-1-33

-
Name: GLS General Logistics Systems Hungary Csoma-Logistikai Kft.
Activity: Parcel delivery - courier service
Contact: 2351 Alsónémedi, GLS Európa u. 2.
Tel: +3629 886 670

-
Name: Octonull Kft, billingo.hu
Activity: Invoicing
Availability:

Headquarters: 1085 Budapest, József körút 74. I. em. 6.
Office: 8230 Balatonfüred Jókai u 5.
Company registration number: 01-09-1981177, registered by the Registry Court of the Metropolitan Court
Tax number: 25073364-2-42
-

Name: CIB Bank
Activity: Online Credit Card Acceptance.
https://net.cib.hu/egyivallalkozok_mikrovallalkozasok/szolgaltatasok/kartyaelfobadas/ecommerce/index
Contact: 1027 Budapest, Medve utca 4-14.

-

Name: B-Payment Zrt.
Activity: Online Credit Card Acceptance.
Availability: 1132 Budapest, Váci út 4.
https://b-payment.com/contact/
Tel: +36 1 793 6776

7. TRANSFER OF DATA TO A THIRD COUNTRY

Our web store does not transfer the personal data it collects to third countries.

8. RIGHTS OF STAKEHOLDERS (BUYERS)

Personal data is not accidentally called personal data. You are the owner of your data, so we will do our best to make it easy for you to control your own data.

In this chapter, we present the rights granted to you, the natural person involved in data management, by law.

If you want to exercise your rights or just have a question, we will be happy to help you with the contact details provided in section 8.1.

8.1 Our contact details for law enforcement
E-mail: info@blitzwolf.hu

All inquiries will be answered within 30 days, ie within one month at the latest.

8.2 Access to personal data
You may request a copy of the personal information we hold about you, either in whole or in connection with a specific transaction, provided that we process your personal information. We also provide the following information when you request access to personal information we process:

the purpose and legal basis of the data processing
the categories of personal data concerned
the recipients or categories of recipients to whom or with whom the personal data have been or will be communicated
where applicable, the intended period of storage of the personal data or, if that is not possible, the criteria for determining that period
a description of your additional rights (rectification, deletion or restriction and protest)
the possibility and the means of lodging a complaint with the supervisory authority
With this information, you can find out how and why we use your data and make sure we are processing it legally.

If you wish to exercise your rights, please contact us at one of the contact details described in section 8.1.

8.3 Correction of personal data
If any data is incorrect in our database or there is a change in your data, we will update the data upon request.

If you wish to exercise your rights, please contact us at one of the contact details described in section 8.1.

8.4 Deletion of personal data
You can ask us to delete the personal information we hold about you.

Upon request, we will delete or anonymize your data, but only if it is no longer needed for the purpose for which it was originally collected or we do not need it to fulfill our legal obligations.

If you wish to exercise your rights, please contact us at one of the contact details described in section 8.1.

8.5 Restrictions on the processing of personal data
Restriction means that your personal data, with the exception of storage, may only be processed with your consent, or for the purpose of making, enforcing or protecting legal claims, or for protecting the rights of another natural or legal person, or in the public interest of the Union or an EU Member State.

You can ask us to restrict the processing of your data in any of the following cases:

if you dispute the accuracy of the data, you can limit the data management for as long as we check the accuracy of the data
if the data processing is illegal but you only want to restrict the data processing instead of deleting it
if we no longer need the data, but you request it to submit, enforce or protect your legal claims
if you object to the data processing, the restriction applies for the period until it is determined whether our legitimate reasons take precedence over your legitimate reasons
If you wish to exercise your rights, please contact us at one of the contact details described in section 8.1.

8.6 Protest against the processing of personal data
In certain cases, you have the right to object to the processing of your personal data, for example if the legal basis for our processing is a legitimate interest.

In this case, we may not further process your personal data unless we can prove that the processing is justified by overriding legitimate reasons which take precedence over your interests, rights and freedoms or which relate to the submission, enforcement or defense of legal claims.

If you wish to exercise your rights, please contact us at one of the contact details described in section 8.1.

8.7 Data Portability
You have the right to receive your personal data in a structured, widely used, machine-readable format and to transfer this data to another data controller, provided that the legal basis for the data processing is consent or contract fulfillment and the data processing is automated.

If you wish to exercise your rights, please contact us at one of the contact details described in section 8.1.

9. HOW TO MAKE A COMPLAINT
If you feel that you are unable or unwilling to resolve your data processing issue by communicating with us, you may send your complaint to the competent authority:

National Authority for Data Protection and Freedom of Information (NAIH)
1125 Budapest, Szilágyi Erzsébet fasor 22 / C.
Phone: + 36-

 

9. HOW TO MAKE A COMPLAINT

If you feel that you are unable or unwilling to resolve your data processing issue by communicating with us, you may send your complaint to the competent authority:

National Authority for Data Protection and Freedom of Information (NAIH)
1125 Budapest, Szilágyi Erzsébet avenue 22 / C.
Phone: + 36-1-3911400
Fax: + 36-1-3911410
Web: https://naih.hu
E-mail: ugyfelszolgalat@naih.hu
Online case initiation: https://naih.hu/online-uegyinditas.html

You can submit any complaints you may have about consumer rights through the online dispute resolution platform set up by the European Parliament and the Council:
http://ec.europa.eu/consumers/odr/

10. COOKIE INFORMATION

For the web store to work properly, we need to place cookies on your computer, as other websites and web stores do.

Cookies are small text files that the web store stores on the computer or mobile device of the user who visits their pages. Cookies allow the web store to remember your actions and personal settings (such as cart contents or login status) for a period of time, so you do not have to re-enter them each time you navigate from one tab to another within the web store.

Cookies placed directly by us
Our web store system can place the following cookies directly on the device you are using:

Cookie NamePurposeStorage TimeeuCookieWarningAcceptedIf the Cookie warning bar appears and the visitor clicks on the "OK" button, it will be used to record this event. It will be stored until the browser is closed. It is required for the basic operation of the web store, to add it to the cart and thus to place the order. It is stored until the browser is closed. Google Adwords cookie When someone visits our site, the visitor's cookie ID is added to the remarketing list. Google uses cookies, such as NID and SID cookies, to customize the ads that appear in Google products, such as Google Search. For example, you use such cookies to remember your recent searches, past interactions with individual advertisers 'ads or search results, and visits to advertisers' websites. AdWords Conversion Tracking uses cookies. It tracks cookies on a user's computer to track sales and other conversions that result from an ad when that person clicks on an ad. Here are some common ways to use cookies: selecting ads based on what's relevant to that user, improving campaign performance reports, and avoiding ads that the user has already viewed. Google Analytics cookie Google Analytics is Google's analytics tool that helps website and application owners gain a more accurate picture of their visitors' activities. The Service may use cookies to collect information and report statistics about website usage without personally identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to reporting from site usage statistics, Google Analytics, along with some of the advertising cookies described above, can also be used to show more relevant ads on Google products (such as Google Search) and across the web.

Third-party cookies that may be placed in connection with advertising and statistics:
Facebook:
https://www.facebook.com/policies/cookies/
Google:
https://policies.google.com/technologies/types
https://tools.google.com/dlpage/gaoptout
Learn more about behavioral ads:
http://www.youronlinechoices.com/hu/

To turn behavioral ads on or off:
http://www.youronlinechoices.com/hu/ad-choices

How do you manage cookie settings?
Most browsers provide management options in their cookie settings. Help setting up the most popular browsers:

Google Chrome:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en_GB
Microsoft Edge:
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Mozilla Firefox:
https://support.mozilla.org/hu/kb/sutik-engedelyezese-es-tiltasa-amit-weboldak-haszn
Microsoft Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Opera:
https://www.opera.com/help/tutorials/security/privacy/
Apple Safari:
https://support.apple.com/hu-hu/guide/safari/sfri11471/mac
Learn more about cookies
For more details on how cookies work, we suggest you read the related Wikipedia article:
https://en.wikipedia.org/wiki/HTTP-süti

ANNEX 11: DEFINITIONS

1. "personal data" shall mean any information relating to an identified or identifiable natural person ("data subject"); identify a natural person who, directly or indirectly, in particular by an identifier such as name, number, location, online identifier or one or more factors relating to the physical, physiological, genetic, mental, economic, cultural or social identity of the natural person identifiable;

2. "processing" means any operation or set of operations on personal data or files, whether automated or non-automated, such as collection, recording, systematisation, sorting, storage, transformation or alteration, consultation, consultation, use, communication, transmission or dissemination; by other means of access, coordination or interconnection, restriction, deletion or destruction;

3. "restriction of data processing" means the marking of stored personal data with the aim of limiting their processing in future;

4. "profiling" means any form of automated processing of personal data in which personal data are evaluated in order to assess certain personal characteristics of a natural person, in particular his performance, economic situation, state of health, personal preferences, interests, reliability, behavior, location or used to analyze or predict motion-related characteristics;

5. "pseudonymisation" means the processing of personal data in such a way that it is no longer possible to determine to which specific natural person the personal data relate without the use of additional information, provided that such additional information is stored separately and technical and organizational measures are taken. ensure that this personal data cannot be linked to identified or identifiable natural persons;

6. "registration system" means a set of personal data which is accessible in any way, whether centralized, decentralized or functionally or geographically, and which is accessible on the basis of defined criteria;

7. "controller" means the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of the processing are determined by Union or Member State law, the controller or the specific criteria for the designation of the controller may also be determined by Union or Member State law;

8. "processor" means any natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller;

9. "recipient" means a natural or legal person, public authority, agency or any other body to whom personal data are disclosed, whether a third party or not. Public authorities that may have access to personal data in the context of an individual investigation in accordance with Union or Member State law shall not be considered as recipients; the processing of such data by those public authorities must comply with the applicable data protection rules in accordance with the purposes of the processing;

10. "third party" means any natural or legal person, public authority, agency or any other body other than the data subject, the controller, the processor or the persons who, under the direct control of the controller or the processor, have been authorized to deal with it;

11. "data subject's consent" means the voluntary, specific and duly informed and unambiguous declaration of his or her will by means of a statement or unequivocal statement of consent to the processing of personal data concerning him or her;

12. "data protection incident" means a breach of security resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to, personal data which have been transmitted, stored or otherwise handled;

13. "genetic data" means any personal data relating to the genetic characteristics of a natural person which are inherited or acquired, which contain specific information on that person's physiology or state of health and which result primarily from the analysis of a biological sample from that natural person;

14. "biometric data" means any personal data obtained by specific technical procedures relating to the physical, physiological or behavioral characteristics of a natural person, which allow or confirm the unique identification of the natural person, such as a facial image or dactyloscopic data;

15. "health data" means personal data concerning the physical or mental health of a natural person, including the provision of health services to a natural person;

information on the state of health of the natural person;

16. "center of activity" means: (a) in the case of a controller established in more than one Member State, the place of central administration within the Union, but decisions on the purposes and means of processing personal data place has the power to implement those decisions, the place of business which takes those decisions shall be considered to be the center of activity; (b) in the case of a processor established in more than one Member State, the place of central administration within the Union or, if the processor does not have a central place of business in the Union, the place of business of the processor in the Union. data processing activities take place in so far as the processor is subject to obligations under this Regulation;

17. "representative" means any natural or legal person established or resident in the Union and designated in writing by the controller or processor pursuant to Article 27, who represents the controller or processor to the controller or processor in accordance with this Regulation; obligations;

18. "undertaking" means any natural or legal person engaged in an economic activity, regardless of its legal form, including partnerships and associations engaged in a regular economic activity;

19. "group of undertakings" means a controlling undertaking and the undertakings controlled by it;

20. "binding corporate rules" means the rules on the protection of personal data laid down by a controller or processor established in the territory of a Member State of the Union in one or more third countries by a controller or processor within the same group or with regard to the transmission by the processor or a series of such transmissions;

21. "supervisory authority" means an independent public authority established by a Member State in accordance with Article 51;

22. "supervisory authority concerned" means the supervisory authority concerned by the processing of personal data for one of the following reasons: (a) the controller or processor is established in the territory of the Member State of that supervisory authority; (b) the data subject significantly affects or is likely to significantly affect data subjects resident in the Member State of the supervisory authority; or (c) a complaint has been lodged with that supervisory authority;

23. "cross-border processing of personal data" means: (a) the processing of personal data in the Union in connection with the activities of a controller or processor established in more than one Member State in several Member States; or (b) the processing of personal data in the Union in the context of activities carried out by the controller or the processor in a single place of business in such a way that data subjects are or are likely to be significantly affected in more than one Member State;

24. "relevant and substantiated objection" means an objection to the draft decision as to whether this Regulation has been infringed or whether the envisaged measure concerning the controller or the processor is in conformity with the Regulation; the statement of objections must clearly set out the significance of the risks posed by the draft decision to the fundamental rights and freedoms of data subjects and, where appropriate, to the free movement of personal data within the Union;

25. 'information society service' means a service within the meaning of Article 1 (1) (b) of Directive (EU) 2015/1535 of the European Parliament and of the Council (19);

26. "international organization" means an organization governed by public international law or its subsidiary bodies, or any other body set up by, or on the basis of, an agreement between two or more countries.